Frequently Asked Questions

We are based in Ongata Rongai, Kenya, and work with clients across East Africa and beyond. Our clients include development organisations, NGOs, healthcare providers, government bodies, real estate firms, agribusinesses, schools and growing brands.

• Authentic: Our work is grounded in real impact and local East African context.
• End to end: We handle everything from scripting and filming to post-production and distribution.
• Results-focused: Our visuals are built to engage audiences and drive action.
• Tailored: Every solution is shaped around your specific goals.

We offer documentary and storytelling films, event videography and live coverage, corporate and studio photography, sports production and photography, aerial photography and videography, animation and motion graphics. Beyond these, we support clients with audio, graphics, websites, digital marketing and print media.

We handle the full journey: concept development, scripting, filming, editing and distribution. The films suit advocacy, fundraising, awareness, brand positioning, and showcasing the impact of a project or organisation. We focus on real voices and lived experiences.

Yes. We cover conferences, summits, product launches and corporate functions with multi-camera production. This captures keynotes, panel discussions, networking and audience engagement. We can also livestream to YouTube, Facebook and secure virtual meeting portals.

Yes. We provide live, multi-camera sports coverage with broadcast-quality streaming, plus photography of match action and behind-the-scenes moments.

Drone visuals suit landscapes, large events, real estate, tourism, agriculture and infrastructure projects. They show scale and context that ground cameras can’t capture.

We work collaboratively. Your programme team provides context and milestones, and the community members we feature help guide the pace and direction. We prioritise informed consent, dignity and cultural sensitivity, preferring to witness real moments rather than stage scenes. Respect, patience and a do-no-harm approach are central to how we work.

Deliverables depend on the project. Past clients have received polished final films, professionally edited photos, raw footage and social media creatives tailored to different channels. We agree the exact deliverables with you before work begins.

Every project is different, so we quote based on scope, location, crew size and deliverables. For most projects, we require a 30% deposit to confirm the booking, with the balance payable upon completion or before final delivery, as agreed in the quotation.

Turnaround times vary depending on the project and deliverables. We agree on timelines before production begins and communicate any changes promptly. Quotations include an agreed number of revision rounds, with additional revisions or changes outside the approved scope billed separately.

Usage rights and ownership are agreed per project and clearly outlined in the quotation or contract. Unless otherwise agreed, final commissioned deliverables are licensed to the client for the specified use, while raw footage, project files and underlying production assets remain with Collines Communications Concept. Full ownership or buyout can be arranged where required.

Click Book a Consultation or Request a Quote on our Contact page, or message us on WhatsApp. We’ll discuss your goals, audience and timeline, then propose the best approach.